How it works

From address to arrival window, in four steps

1

Enter your route

Pickup address, drop-off address, and any stops along the way. We calculate the real driving distance, not a straight line, so your price reflects the actual route.

Typing an address into a phone
2

Pick your van

See a real price for every van size on your exact route — Small, Medium, Large or Luton — with plain-language guidance on what each one fits.

A van parked, side view
3

Add helpers & extras

Stairs, extra stops, assembly, packing materials — each priced as its own line the moment you add it, so the total never feels like it jumped without explanation.

Movers wrapping furniture for transit
4

Choose a time and pay your deposit

Pick a two-hour arrival window, pay a 20% deposit online to lock it in, and pay the rest to your driver on the day.

A contactless card payment being made
On the day

What to expect

What your driver brings

  • Blankets and straps
  • A stair-climbing trolley
  • Basic tools for simple disassembly

What to have ready

  • Boxes packed and ready to lift
  • Parking or a loading bay arranged
  • Someone at each address to direct the driver
Payment

Deposit online, balance to your driver

A 20% deposit (minimum £25) is paid securely online through Stripe when you book — it's deducted from your total, not an extra charge. The remaining balance is paid directly to your driver on the day, by whatever method they accept.

If plans change

Rescheduling and cancellations

Free changes up to 48 hours before your arrival window — use Track a booking or call us. Inside 48 hours, the deposit secures the driver's time and isn't refunded, but we'll always try to find a workable alternative first.